Our Workshop Service
Hands-on.
Regular inspections, trim checks and professional repairs keep your wing safe and performing as intended.
Before sending your equipment to our headquarters, we strongly recommend checking the FLARE Service Partner network first.
FIND A CERTIFIED SERVICE PARTNER
Our certified Service Partners are trained and approved to inspect, maintain and repair FLARE equipment according to our standards.
Working with a local Service Partner offers clear advantages:
• Faster turnaround times
• Lower shipping costs
• No customs or import fees
• Direct communication and local support
Thanks to their local presence, Service Partners can often provide quicker and more cost-effective solutions.
Find your PARTNER
Use the Partner Map below and to find certified support near you.
No service partner near you?
If you can’t find a certified Service Partner in your region and prefer to send your wing directly to our headquarters, please use the contact form below to register your service request. Your message will be sent directly to our support team.
Providing complete information helps us avoid delays and process your request efficiently.
For general inquiries unrelated to repair service, please contact: info@skywalk.org
Shipping Instructions
Once your request has been confirmed, please:
• Print and complete the Service Order form
• Pack the item dry, clean, sand-free and securely
• Remove all personal belongings before shipping
(We cannot accept liability for personal items.)
Include the completed Service Order with your shipment. If special agreements were made in advance, please also include a copy of the email correspondence.
Send your package to:
Skywalk GmbH & Co. KG
“Repair”
Windeckstr. 4
83250 Marquartstein
GERMANY
You will receive a confirmation of receipt by email once your equipment arrives.
Important for non-EU customers
If you are shipping from a non-EU country, please contact us before sending your equipment.
We require:
• Serial number
• Tracking number
Proper customs declaration is essential to avoid delays or returned shipments. Please state “Repair – back to manufacturer” on the shipping documents.
Please note:
• Import and handling fees of €90 apply for non-EU shipments
• These fees are separate from repair or inspection costs
• Import duties may apply when the item is returned to your country
These charges do not apply in warranty cases.
Service Options
2-Year Inspection
Your wing will be professionally inspected according to detailed specifications. Minor repairs up to €50 (incl. VAT) will be carried out immediately. If additional work is required, you will receive a cost estimate for approval.
2-year inspection including trim check: €240 + shipping
Trim check only: €110 + shipping
Repair
Your wing will first be inspected. You will then receive a detailed cost estimate. Repair work begins after your approval.
Labor: €89 per hour
Return shipping costs are borne by the customer.
Estimated turnaround time: approximately 2–3 weeks, depending on workload.